Notices

Lunar New Year Holiday Notice

Dear beloved Cross users,

In observance of the upcoming holiday season, below are the corresponding customer service and business operating hours.


         Customer Service 

Date

Operating Hours

02. 04 (Mon)

Normal

02. 05 (Tues)

Holiday

02. 06(Wed)

Normal


      PHP - Processing Time

            Bank Transfers

Date

Processing Time

02. 04 (Mon)

Normal

02. 05 (Tues)

Holiday

02. 06 (Wed)

Normal


* Requests made after 2 PM of 2/4 (Mon) will be processed on 2/6 (Wed)             

 

   Bank Transfers (Real time)

Date

Processing Time

02. 04 (Mon)

Instant

02. 05 (Tues)

Instant

02. 06 (Wed)

Instant


     Cash Pick-up (Cebuana)

Date

Processing Time

02. 04 (Mon)

Normal

02. 05 (Tues)

Normal

02. 06 (Wed)

Normal



      THB - Processing Time

Date

Processing Time

02. 04 (Mon)

Normal

02. 05 (Tues)

Normal

02. 06 (Wed)

Normal


      VND - Processing Time

Date

Processing Time

02. 04 (Mon)

Holiday

02. 05 (Tues)

Holiday

02. 06 (Wed)

Holiday


* Requests made after 2 PM of 2/1 (Fri) will be processed on 2/11 (Mon)  


      MYR - Processing Time 

Date

Processing Time

02. 04 (Mon)

Normal

02. 05 (Tues)

Holiday

02. 06 (Wed)

Holiday


* Requests made after 2 PM of 2/4 (Mon) will be processed on 2/7 (Thurs) 


      INR - Processing Time

Date

Processing Time

02. 04 (Mon)

Instant

02. 05 (Tues)

Instant

02. 06 (Wed)

Instant



Thank you, and happy holidays! :) 

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